I have to give a massive thanks to the boys at Janes. this week has been long and stressful but again the boys at Janes went above and beyond. can't thank them enough. #garagelegends #bestgarageever #dontleavecrispsthere. massive thanks guys 😍
Great customer service, very pleasant and always makes me coffees. They're very good at what they do, will go that extra mile. Never have a problem when I go there, so will continue to do so.
Took my classic Triumph Herald in here with advanced notice and a full list of faults, together with all parts to complete the jobs. After two weeks I was told to collect the car. On collection, neither fault with the lights nor gearbox had been fixed, some of the parts supplied hadn’t been fitted, my carburetor had not been rebuilt, a new master cylinder was missing and they had not re-ordered and fitted a distributor as they had stated they would. There was also damage to my hood frame. Having driven the car away, using it for the day, I discovered when I got home that a wheel nut was missing. On return to the garage they acknowledged they knew about that and had ordered me a new one, without bothering to tell me before I drove the car away. Not only does that risk further damaging the car, but potentially could cause failure and an accident. They’ve denied losing my parts, took two weeks to get the right wheel nut and, despite the owner getting a letter of complaint from me some 28 days ago, (which I know he received as it was acknowledged when I collected my wheelnuts) I’ve heard absolutely nothing.
Very disappointed with the accuracy of the mot, didn’t bring up some important advisories that another garage highlighted and completely off the mark with the made up list of failures, I’m not even convinced they actually looked underneath the car, just decided it was a failure before the test even began! We went elsewhere to a new garage and it passed first time without having any work done, the new advisories were minor but things we needed to know that hadn’t originally been brought up. The customer service also left something to be desired.
the guys up at Jane's Jubilee Garage are awesome. they always keep my van trooping on and after putting me through my 2nd MOT she's going to keep going for another year! thanks guys
Excellent service, trustworthy, honest garage.
I took my Jaguar XK8 to be waxoyled underneath. I was a little nervous leaving it with a garage that I hadn't used, but there was no need to have been. I would definitely use and recommend again.
Many thanks chaps.
Janes Jubilee Garage